General troubleshooting with crashes

Crashing issues

If you are experiencing crashing issues, go through the checklist below.

Update your GPU drivers to the latest version

• Download The Official NVIDIA Drivers | NVIDIA
• Drivers and Support for AMD Processors and Graphics

Make sure you have installed all the latest Windows updates

• Get the latest Windows update - Microsoft Support

Check for possible conflicts

To disable apps on startup

• In the Windows Search bar, type "Task Manager" 
• Select Open
• Go to the Start-up tab
• Disable all non-Microsoft applications and services 
• Reboot the computer
• Try launching Microsoft Flight Simulator again

To disable apps from running in the background wasting system resources

• Open Settings.
• Click on Privacy.
• Click on Background apps.
• Under the "Choose which apps can run in the background" section, turn off the toggle switch for the apps you want to restrict.

If the sim stops crashing

To find out which application causes the sim to crash on start-up:

• Enable one non-Microsoft application
• Reboot the computer
• Launch Microsoft Flight Simulator
• Enable a second non-Microsoft application
• Reboot the computer
• Launch Microsoft Flight Simulator

Repeat this process until you find the application that is causing the crash. You can then disable this application or stop the process in the task manager before launching Microsoft Flight Simulator.

If the issue still persists, then reinstall the simulator and try again.