Microsoft Flight Simulator FAQ

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Download & Installation guides

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Windows Store

If you have purchased Microsoft Flight Simulator via the Microsoft Store:

  • Press the WINDOW key on your keyboard (Windows icon key) and type "Store" to bring up the Microsoft Store app or navigate to the Microsoft Store independently
    Annotation_2020-08-14_161650.png
  • Make sure you are logged in with the Microsoft account used to purchase MSFS
  • Click on the icon in the top right-hand side corner of the screen to show the email address)
  • Go to 'My Library'
    Annotation_2020-08-14_155944.jpg
  • Select Microsoft Flight Simulator and select install to begin the installation process.
    Annotation_2020-08-14_161354.png
  • Next, install Digital Ownership (if available - not all version comes with a separate entitlement)

 

Game Pass for PC (Beta)

If you are a Game Pass for PC (Beta) or Xbox Game Pass Ultimate subscriber:

  • Download the Game Pass for PC (Beta) app from this link: https://www.xbox.com/en-US/xbox-game-pass/pc-games
  • Search for "Microsoft Flight Simulator" in the top navigation bar
  • Select Microsoft Flight Simulator from the search results
  • Choose to install the game

 

Retail Disc

Redeem the one-time use code in the Microsoft Store app.

Microsoft collaborated with Aerosoft to propose the physical retail disc version of Microsoft Flight Simulator. For assistance with the retail disc version, please contact Aerosoft support directly.

 

Steam

If you have purchased Microsoft Flight Simulator via Steam:

  • Open Steam
  • Make sure you are logged in with the Steam account used to purchase MSFS (You can see your Steam ID in the top right corner of the screen).
  • Go to "Library"
  • Locate the game on the left-hand bar and press the "Install" button

 

Code

To redeem a code in the Microsoft Store app:

  • Press the WINDOW key on your keyboard (Windows icon key) and type "Store" to bring up the Microsoft Store app or navigate to the Microsoft Store independently
    Annotation_2020-08-14_161650.png
  • Make sure you are logged in with the correct Microsoft account (click on the icon in the top right-hand side corner of the screen to show the email address)
  • Click on the three-dot menu in the right-hand side corner of the screen. Select 'Redeem a code' from the drop-down menu.
    Annotation_2020-08-14_162021.png
  • Enter your code and select 'Next'
    Annotation_2020-08-14_162415.png
  • On success, you should get a window like below. Select 'Confirm' to add the game to your account
  • Once redeemed go to 'My library' available from the drop-down at the top right-hand corner.
    Annotation_2020-08-14_155944.jpg
  • Select Microsoft Flight Simulator
  • Select 'Install'
    Annotation_2020-08-14_161354.png
  • Follow the install process
    Annotation_2020-08-14_163501.png

To redeem a code in the Browser

  • In a browser, go to Redeem code
  • Select ‘Sign In
  • Sign-in with the correct Microsoft account.
    • Make sure you are logged in with the correct Microsoft account
  • Enter the 25-character prepaid code, and then select Redeem.
    Annotation_2020-08-14_163909.png
  • Open the Microsoft Store app
  • Press the WINDOW key on your keyboard (Windows icon key) and type "Store" to bring up the Microsoft Store app or navigate to the Microsoft Store independently
    Annotation_2020-08-14_161650.png
  • Go to 'My Library'
    Annotation_2020-08-14_155944.jpg
  • Select Microsoft Flight Simulator and select install to begin the install process.
    Annotation_2020-08-14_161354.png
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