Below you will find information that will help you if you're having difficulties downloading or installing Microsoft Flight Simulator via your Game Pass subscription.
DOWNLOAD AND INSTALL THE XBOX APP
If Microsoft Flight Simulator has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows in administrator mode.
CHECK THAT YOUR SUBSCRIPTION IS ACTIVE
- Make sure you’re signed in to your Microsoft account in the Microsoft Store and/or the Xbox app—whichever you’re installing from.
- Make sure your Xbox Game Pass subscription is current by signing in and checking the status.
- Make sure your device is online. If needed, follow the steps describe in this article: Fix network connection issues in Windows
CONTACT XBOX LIVE SUPPORT
Having trouble installing the update or Xbox app? Go to: How do I get the Xbox app? | Xbox Support
If you have more questions about Game Pass, your subscription or your account, visit the Xbox Game Pass for PC FAQ | Xbox Support
If your question is not covered by the Xbox Game Pass PC FAQ or if you need further assistance with your account or the Game Pass App, Contact Xbox Support