Microsoft Flight Simulator FAQ

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Installation issues with Game Pass

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Below you will find information that will help you if you're having difficulties downloading or installing Microsoft Flight Simulator via your Game Pass subscription.

 

DOWNLOAD AND INSTALL THE XBOX APP

Download the Xbox App for Windows 10 PC here.

If Microsoft Flight Simulator has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows in administrator mode.

 

CHECK THAT YOUR SUBSCRIPTION IS ACTIVE

To install games from Xbox Game Pass, you must have an active Xbox Game Pass Ultimate or Xbox Game Pass for PC plan.

  1. Make sure you’re signed in to your Microsoft account in the Microsoft Store and/or the Xbox app—whichever you’re installing from. 
  2. Make sure your Xbox Game Pass subscription is current by signing in and checking the status. 
  3. Make sure your device is online. If needed, follow the steps describe in this article: Fix network connection issues in Windows

 

CONTACT XBOX LIVE SUPPORT

Having trouble installing the update or Xbox app? Go to: How do I get the Xbox app? | Xbox Support 

If you have more questions about Game Pass, your subscription or your account, visit the Xbox Game Pass for PC FAQ | Xbox Support

If your question is not covered by the Xbox Game Pass PC FAQ or if you need further assistance with your account or the Game Pass App, Contact Xbox Support 

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