How to fix issues with missing Premium|Deluxe | Marketplace content

CHECK THE ACCOUNT AND YOUR PLATFORM

Can't find your DLC? Make sure you're logged in with the account used to purchase the DLC and that you own the DLC on this platform.

• There is no license sharing
  • Content purchased on the Marketplace is not shared with other profiles using the same PC or console.
• Marketplace purchases are not cross-platform.
  • Even if you own the game on both the Microsoft Store and Steam, you will only be able to access the additional content on the platform used to make the purchase, even if you use the same gamertag on both platforms.

CHECK THE CONTENT MANAGER

If the DLC is missing from your hangar, double-check that the package is installed and up-to-date.

• Restart Microsoft Flight Simulator
• Go to Profile > Content Manager
• Go to Not Installed then check under Update available
• Install/Update the content if necessary

RESTART ONLINE FUNCTIONALITY

• Go to Options > General > Data
• Toggle Online Functionality OFF
• Click on Apply & Save
• Toggle Online Functionality ON
• Click on Apply & Save

CHECK YOUR ACCOUNT AND SYSTEM SETTINGS

Incorrect time settings or missing updates can prevent you from using your DLCs. Go through each step from this guide: Read first: Windows 10|11 troubleshooting

INSTALL THE XBOX APP

To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the DLC.

• Download & Install the Xbox app from this page: https://www.xbox.com/en-US/xbox-game-pass/pc-games
• Reboot your computer
• Sign in to the Xbox app

REINSTALL GAMING SERVICES

Reinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
2. In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

1. In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

1. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
2. Restart your device and try to install the game again.