Microsoft Flight Simulator FAQ

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KNOWN ISSUES (Last modified: Oct. 13, 2020)


Please find below a list of other known issues and solutions (when available) 

To view top issues affecting the community and their current status, visit our Known Issues Tracker 



“Only 2 aircraft” 

Installing the base sim using a different installation folder than the default folder will only download the mandatory content. To install the non-mandatory content, please do the following: 

  • Step 1: Go to Profile > Content Manager  
  • Step 2: Select the content you want to see in the sim 
  • Step 3: Download and install the content you selected 
  • Step 3: Reboot your computer 
  • Step 4: Launch Microsoft Flight Simulator 

Black screen with blue bar after update (first time launching)

It is possible that the first time you launch Microsoft Flight Simulator after installing the update you'll see a black screen with a blue bar. Please wait until the sim is fully loaded.


Download Stuck on an aircraft or activity package

Some community-created content can block the download of official content. If your download is stuck on a package such as "asobo_aircraft_b787_10_0.1.42.fspatch" or "asobo_bushtrip_nevada0.1.35fspatch" please do the following:

  • Step 1: Close the launcher
  • Step 2: Go to the Community folder
    • By default this folder is located here:  
      • Microsoft Store edition:
        • C:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Community
      • Steam edition:
        • C:\Users\YourUsername\AppData\Roaming\Microsoft Flight Simulator\Packages\Community
  • Step 3: Search any non-official content corresponding to the package that is stuck. For instance "b787" or "bushtrip" 
  • Step 3: Delete the corresponding non-official content 
  • Step 4: Reboot your computer
  • Step 5: Relaunch the download



Tour of Japan is greyed out. 

The Tour of Japan discovery flight will be greyed out in the main menu if the Beechcraft King Air 350i is not installed  

  • Solution: Install the Beechcraft King Air 350i 
    • Step 1: Go to Profile > Content Manager 
    • Step 2: Select Beechcraft King Air 350i in the list of content 
    • Step 3: Download and install the Beechcraft King Air 350i 
    • Step 3: Reboot your computer 
    • Step 4: Launch Microsoft Flight Simulator 



Cannot install Deluxe or Premium deluxe content

  • An issue with the latest Windows 10 update prevents some players to install their Deluxe or Premium Deluxe content due to seeing the error message "(this content) does not work on this device" even when they are logged in to the Microsoft Store app and to the sim with the Microsoft Account used to purchase a copy of Microsoft Flight Simulator. 
    • We are currently investigating 


Doesn't load past the "Press any Key screen"



Airbus A320neo 

  • screen can shutdown randomly 

Cessna Citation Longitude 

  • Regression AP FLC and VS mode 

Cessna Citation Longitude:  

  • Autopilot climb and level off issues 

Boeing 747-8 Intercontinental  

  • Autopilot switches to FLCH mode instead of catching the glideslope 

Boeing 747-8 Intercontinental 

  • Autopilot switches to VNAV mode on take-off even if VNAV is not used by the pilot 



“Always Clear skies” 


We use METAR reports and Meteoblue weather forecasts to represent the live weather experienced in the sim. They are updated at regular intervals, but they can lack precision. Most of the time they will match but sometimes, they will not.

If you observe wildly inaccurate weather, please submit a bug report. 



  • Some airports are missing or incorrect.  
    • To report missing or incorrect airports please submit a bug report. 



Peripherals that are not detected on Steam 

Xbox One Controller Rudder 

  • We are aware of this issue and we are actively working on it.
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