Microsoft Flight Simulator FAQ

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KNOWN ISSUES (Last update 2021-10-21)

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Please find below a list of other known issues and solutions (when available)

 

INSTALLATION

  • The Microsoft Store doesn't have the mandatory update
  • Leaving the title while downloading content for 10+ minutes causes the download to restart in Content Manager.  
    • Workaround:  
      • Restart downloads if title is suspended during content download  
  • Your installation loops and crashes.
    • Workaround:
      • If you have Process Lasso, MSI, or any GPU/CPU apps open, close out of them and try again. 

 

MARKETPLACE/PREORDER

  • We have received reports that with Sim Update V, crashes may occur if you have FlyByWire's A32NX free mod installed from the Marketplace. While we work with FlyByWire to get this updated, we have briefly de-listed this item.
    • Workaround:
      • If you currently own the mod and are experiencing CTDs, please do the following: Go to your Profile > Content Manager > Search for FlyByWire's A32NX in the search bar. Once found, click it and press 'Delete' to uninstall it. It will now show up as Uninstalled in your Content Manager.

AVIONICS 

  • Screens go black when flying: There are multiple root causes being investigated, but one issue is related to battery drain. The starter is always ON even after the engine having been started, continuously draining the battery. After some time, the systems shutdown. 
    • Workarounds: 
      • Flip the ENG switches off prior to starting a flight. This only applies to the piston aircraft (e.g. C172, DA40).
      • Unbind the "Set Starter" from the ENG 1 switch
      • Unplug the TCA Airbus Quadrant

MENU

  • Unable to navigate through some of the menus due to freezing or the cursor jumps around and does not interact with menu elements.
    • Workaround: 
      • Stop or pause any downloading content, restarting the game, connecting a USB mouse, and even opening the Xbox Guide and closing it again

 

CTDs 

  • Downloading ~25 GB of content and entering a flight durations of 2+ hours may cause a crash or service disconnection issue  
    • Workaround: 
      • On Xbox: press the Xbox (jewel) button on the console face once, which places the console into connected standby mode. Then, press it again to wake it back up.
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PERIPHERALS/CONTROLS 

  • Syncing customized controller mappings from a PC build to console may cause the controller to become unresponsive other than the B button.   
    • Workaround:   
      • Select the Default controller profile in your PC settings and sync the updated settings to the Console. Go to Manage Game > Saved Date > Delete Your Profile
      • Use an external mouse attached directly to the console to update to the Default controller profile and then customize as needed.  
  • User can get stuck in the Freelook view and be unable to bring the cursor back up  
    • Workarounds:   
      • Restart the flight, this will set the Cockpit Camera Type back to Fixed Look.  
      • Use a mouse and press the scroll wheel in, this will change Camera Type back to Fixed Look.  
      • Go to Options > General > Camera > Cockpit Camera > Toggle Home cockpit mode "OFF". 
  • Xbox players using the Thrustmaster T.Flight HOTAS One: Mappings on the Controls screen does not match the labeling of the buttons and axes on the peripheral.
    • Workaround:
      • Though what you see on the screen is incorrect, if you make an assignment through scanning it will be accurate. Do not use the drop-down to create your mapping. 
    • Elevator trim is too sensitive when changed using the mouse wheel, cannot be properly adjusted on aircraft that have electric trim switches, and Elevator Trim Axis is currently not using the full range (-100 to 100%).
      • The team is working on this issue.
  • Mouse Stops Interacting with the Virtual Cockpit.
    • Workaround:
      • Open/Close windows such as Little NavMap
      • Right-Click to focus on the sim again

 

SCENERY 

  • Textures in Free Flight do not properly render nearing both the North and South Poles  
    • Workaround: Select another location for Free Flight  
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FLIGHT PLANNING 

  • User will not be able to launch a saved flight plan using a deleted aircraft. The FLY button in the loading screen will be disabled with no messaging.   
    • Workaround:  
      • Re-install missing aircraft used in saved flight plan   
      • Create new flight plan with valid aircraft installed  
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