Microsoft Flight Simulator FAQ

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How to repair or remove and do a clean install of Microsoft Flight Simulator on Microsoft Store

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TIP If the issue with your installation appeared after moving the packages to a different folder, update the UserCfg.opt file instead of doing a clean install. See instructions: Can I choose or change the installation path? (Install on the D: drive instead of the C: drive for instance)

 

HOW TO REPAIR OR RESET MICROSOFT FLIGHT SIMULATOR

1. In the search box on the taskbar, type Microsoft Flight Simulator

2. Click on App Settings.

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3. On the page that opens, select Repair if it's available. If it isn't available or doesn't fix the problem, select Reset.

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HOW TO DO A CLEAN INSTALL

 

UNINSTALL MICROSOFT FLIGHT SIMULATOR

1. In the search box on the taskbar, type Microsoft Flight Simulator

2. Click on Uninstall.

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3. Click on Uninstall to remove the sim

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4. Once uninstalled, check to make sure all files are deleted. The default installation location is:

C:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe

If you have installed the packages in a custom folder, search for that folder instead.

 

5. Move any leftover files or folders to the Recycle Bin

 

RE-INSTALL MICROSOFT FLIGHT SIMULATOR

 

1. Press the WINDOW key on your keyboard (Windows icon key) and type "Store" to bring up the Microsoft Store app. In the menu, select Open.

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2. Click on the three-dot menu in the top right corner of the screen to open the dropdown menu

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3. In the dropdown menu, select My Library.

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4. In the list, select Microsoft Flight Simulator and select Install to begin the installation process.

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Next, install Digital Ownership (if available - not all version comes with a separate entitlement)

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5. Once the app is installed, click on Launch to launch Microsoft Flight Simulator.

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6. Sign in to Microsoft Flight Simulator with the Microsoft Account (Xbox Live account) used to purchase the game. See our knowledge base article for details: Gamertag & Microsoft Account FAQ

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7. On the "Welcome, set your experience" screen, select the Packages installation Path.

By default the packages will install at the following location:

C:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages
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To install the packages at the location of your choice:

  • Click Browse...
  • Create a custom installation folder on the drive of your choice. Note: we recommend naming the folder something easy to remember like "Flight Sim" or "MSFS" 
  • Select your custom folder as the installation folder
  • Click Update to download the packages.
  • Once the packages are installed, click on Continue

 

8. Click Update to start downloading the packages.

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