Microsoft Flight Simulator FAQ

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How to fix issues with missing Premium|Deluxe | Marketplace content on Steam

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CHECK THE ACCOUNT AND YOUR PLATFORM

Can't find your DLC? Make sure you're logged in with the Steam account used to purchase the DLC and that you own the DLC on this platform.

  • There is no license sharing
    • Content purchased on the Marketplace is not shared with other profiles using the same PC
  • Marketplace purchases are not cross-platform.
    • Even if you own the game on both the Microsoft Store and Steam, you will only be able to access the additional content on the platform used to make the purchase, even if you use the same gamertag on both platforms.
  • If you create a new Steam account, your DLCs will not carry over, even if you log in with the same gamertag.


CHECK THE CONTENT MANAGER

If the DLC is missing from your hangar, double-check that the packages are installed and up-to-date.

  • Restart Microsoft Flight Simulator,
  • Go to Profile > Content Manager
  • Go to Not Installed then check under Update available
  • Install/Update the content if necessary


RESTART ONLINE FUNCTIONALITY

  1. Launch Microsoft Flight Simulator
  2. Go to Options > General > Data
  3. Toggle Online Functionality OFF
  4. Click on Apply & Save
  5. Toggle Online Functionality ON
  6. Click on Apply & Save

 

CHECK YOUR SYSTEM SETTINGS

Incorrect time settings or missing updates can prevent you from using your DLCs. Go through each step from this guide:

Basic Windows 10|11 troubleshooting

 

REINSTALL GAMING SERVICES

Reinstall the Gaming Services app on your Windows 10/11 device:

  1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
  2. In Windows PowerShell, type the following command and press Enter:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  1. In the same window, type the following command and press Enter:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  1. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
  2. Restart your device and try to install the game again.

 

ENABLE THE DLCs

1. Go to your Steam Library

2. Click on Microsoft Flight Simulator in your list of games

3. Look for the "DLC" tab (under achievements)

4. Click on "Manage my (x) DLC"

5. Make sure that the DLCs are enabled and installed

ManageDLC_Steam.png

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