Microsoft Flight Simulator FAQ

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"This code has already been redeemed" error message

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Your Microsoft Flight Simulator code is a one-time use code. Once a code has been redeemed it is linked to your Microsoft Account forever—which means you do not need to redeem the code again. To reinstall or launch your game, simply sign-in to the Microsoft Store app and Microsoft Flight Simulator with the email address of the Microsoft Account used to purchase the simulator/redeem the code.

 

If you do not remember the email address used to redeem/purchase the code, visit Gamertag & Microsoft Account FAQ

 

If the message "This code has already been redeemed" appears, it means that:

  • You're not logged in to the Microsoft Store app with the email address used to purchase Microsoft Flight Simulator/redeem the code.

or

Warning: If you have purchased a second-hand copy of the boxed version, the previous owner cannot sell the license or the Microsoft Account attached to it. You will need to purchase a game license from the Microsoft Store.

 

In order to download the launcher again or to launch the game, please follow the steps below:

1. Press the WINDOWS key on your keyboard (Windows icon key) and type "Store" to bring up the Microsoft Store app or navigate to the Microsoft Store independently

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2. Click on the icon in the top right corner of the screen. 

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3. Click on the email address. A pop up will appear.

4. Click Sign out 

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5. Sign in with the email address used to purchase Microsoft Flight Simulator/redeem the code.

For more information about your Xbox Live account/Microsoft account, check our Knowledge base article:

Gamertag & Microsoft Account FAQ

 

6. Click on the three-dot menu in the top right corner of the screen to open the dropdown menu

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7. In the dropdown menu, select My Library.

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8. In the list, select Microsoft Flight Simulator and select Install to begin the installation process.

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Or click on Launch to launch Microsoft Flight Simulator.

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6. Sign in to Microsoft Flight Simulator with the Microsoft Account (Xbox Live account) used to purchase the game/redeem the code.

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