Having trouble installing a game from the Xbox app on your Windows 10 device? Try the following solutions.
|RESTART YOUR DEVICE|
As basic as this is, a simple restart can set many things right.
|UNINSTALL AND REINSTALL THE GAME|
If you're having trouble getting a game to play, uninstalling and reinstalling the game might help. Occasionally, game files may get corrupted or altered, especially if you've had a malware problem or are running a game modification on your device.
|FOR GAME PASS GAMES, CHECK THE STATUS OF YOUR PLAN|
- Make sure you’re signed in to your Microsoft account in the Microsoft Store and/or the Xbox app—whichever you’re installing from.
- Make sure your Xbox Game Pass subscription is current by signing in and checking the status.
- Make sure your device is online. If needed, follow the steps in:
|DO YOU HAVE ADMINISTRATOR RIGHTS ON YOUR DEVICE?|
|DID YOUR DEVICE RESTART DURING GAME INSTALLATION?|
|INSTALLATION PROBLEMS DUE TO STORAGE SPACE|
- Open Settings on your device using one of the following options:
- Select the link in the “Selected drive is not set up to install games” message
- Press the Windows logo key on your keyboard or device, and then select Settings
- Select System > Storage, and then select Change where new content is saved under More storage settings.
- Under New apps will be saved to, choose the drive to which you want to save the game content.
|STILL HAVING PROBLEMS?|
- In the Windows search bar, type Windows PowerShell
- In the menu, select "Run as administrator"
- In the Administrator: Windows PowerShell screen, type the following command and press Enter:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
- In the same window, type the following command and press Enter:
- Click Get to install Gaming Services (select Yes if you receive the User Account Control (UAC) prompt)
- Restart your device