Microsoft Flight Simulator FAQ

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Gamertag & Microsoft Account FAQ

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WHAT'S A GAMERTAG?

A gamertag is your alter ego in the Xbox world. 

It's the name that appears in the top corner of the Xbox App for Windows 10 PC.

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It's also the name that will appear in the top right corner of your screen in-game, and to other players when using the multiplayer environment.

Gamertag_Top.png

HOW DO I GET A GAMERTAG?

We’ll create a gamertag for you the first time you sign in to the Xbox App for Windows 10 PC or Microsoft Flight Simulator with your Microsoft Account. 

 

I DON'T HAVE AN XBOX CONSOLE, WHY DO I NEED A GAMERTAG?

You will need a Microsoft Account to take advantage of most of the services that Xbox provides – purchasing content, connecting with friends, gaming online, using cloud saves, and more.

Signing up for a Microsoft account and using it on your Console or PC allows you to access Xbox Live, which means you can start earning achievements while playing games too.

A Microsoft Account comprises Xbox + other Microsoft productsWindows, Office, Outlook, Skype and more.

If you already have a Microsoft account that you use for logging into Windows or Skype, we recommend that you use the same account for Xbox that you use for everything else. This is because Xbox is more than just the console these days; there are Xbox enabled games on mobile, on PC, even a couple on Nintendo Switch. To keep all of your purchases, your friends, and your achievements together, it's best to stick to one account.

 

IS IT REQUIRED TO SIGN IN TO A MICROSOFT ACCOUNT TO PLAY MICROSOFT FLIGHT SIMULATOR?

Yes, it is a requirement on all platforms (Microsoft Store and Steam)

 

WHAT IS MY GAMERTAG USED FOR IN MICROSOFT FLIGHT SIMULATOR?

Your gamertag is used to identify your account, and deliver your content.

When you purchase additional content from the Marketplace, the entitlements are automatically redeemed onto your gamertag for that platform. This is how the game knows what content to deliver to your Content Manager when you install or update Microsoft Flight Simulator. Your gamertag also unlocks your access to Online Services.

Note: Marketplace purchases are not cross-platforms. Even if you own the game on both the Microsoft Store and Steam, you will only be able to access the additional content on the platform used to make the purchase, even if you use the same gamertag on both platforms.

 

I DON'T LIKE THE GAMERTAG YOU CREATED FOR ME, CAN I CHANGE IT?

 Yes, you can personalize your gamertag.

  • Sign in to the Choose your new gamertag page with the Microsoft account email address and password associated with your gamertag.
  • Enter your own gamertag or select one of the suggested ones:
    • if you’re making your own, type in the new gamertag, and then select Check Availability. If you receive a message that the gamertag is already taken, you’ll need to create another one.
    • If you want to use one of the gamertags that Xbox provides, but you don’t like any of the suggestions, select Refresh to see additional gamertag suggestions.
  • Once you find an available gamertag, select Claim it.
 
Note If you're changing the gamertag we created for you at signup (meaning you didn’t choose it yourself), you won’t be charged. For all other gamertag changes, you’ll be charged (fee varies by region and currency).
 
I DON'T REMEMBER MY GAMERTAG
If you don't remember your gamertag but you know the email address of the Microsoft Account used to sign in to Microsoft Flight Simulator:
  • Go to Xbox.com
  • Sign in with the email address of your Microsoft Account
  • Your gamertag will appear in the top right corner of the screen

 

I DON'T REMEMBER MY MICROSOFT ACCOUNT CREDENTIALS

Note: To access your Xbox Live account and other Microsoft services, you need to know the email address and password you used to set up your Microsoft account. Xbox Support can’t provide this information, even if you know your gamertag or the code. 

If you have trouble signing in to your Microsoft Account, visit Get help with your Microsoft account

 

 

 

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