Microsoft Flight Simulator FAQ

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Access to the content servers is currently unavailable error message (Steam Version)


Note: If the problem persists after doing the steps detailed in this article,  it means that you have reached your data cap limit. The data cap will reset at the date you have set up—by default, it should be on the first day of every month, unless you have selected a different day.

1. Launch Microsoft Flight Simulator and sign out 

2. Close Microsoft Flight Simulator

3. Log out of your Steam account

4. Reboot the computer

5. Launch Steam and sign back into the Steam account used to purchase Microsoft Flight Simulator

6. Launch Microsoft Flight Simulator and log in with your Microsoft account (Xbox Live account)


If the message doesn't disappear after that and/or if appeared after closing an update before it was fully installed or after modifying the installation folders please do the following:

1. Close Microsoft Flight Simulator

2. Navigate to the UserCfg.opt file that you can find at the following location by default: 

C:\Users\YourUsername\AppData\Roaming\Microsoft Flight Simulator

3. Open the UserCFG.opt file with Notepad, scroll down to the bottom of the page

4. Delete the line:

InstalledPackagesPath InstalledPackagesPath "C:\Users\YourUsername\AppData\Roaming\Microsoft Flight Simulator\Packages"

5. Relaunch the Microsoft Flight Simulator

6. Sign in with the Microsoft account used to purchase Microsoft Flight Simulator

7. The Set Up Your Experience screen will appear

8. Make sure that the installation path points to the correct folder where the packages are installed.



Sign out of Microsoft Flight Simulator

1. Launch Microsoft Flight Simulator

2. Click on your icon & gamertag in the top right-hand side corner of the screen

3. Click on Sign out

4. Exit Microsoft Flight Simulator



Sign out of Steam

1. Launch Steam

2. In the top right corner of the screen click on your username and icon 

3. In the drop-down menu select "Log out of account"  



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