Microsoft Flight Simulator FAQ

Search for answers to your questions by entering keywords below, or look through our knowledge base.

How to troubleshoot an aircraft missing from the hangar

Follow

There are several reasons why an aircraft or several aircraft might suddenly "disappear" from the hangar. If the package shows up as "installed" and "up to date" in the content manager, start from the top and work your way through the list below. 

up_to_date.PNG

If the package shows up as "not installed", go to How to fix packages showing as "not installed" in the content manager instead.

 

RESTART ONLINE FUNCTIONALITY

  • Launch Microsoft Flight Simulator.
  • Go to Options > General > Data
  • Toggle Online Functionality OFF
  • Click on Apply & Save
  • Toggle Online Functionality ON
  • Click on Apply & Save

 

FORCE THE REGISTRATION

  • Close Microsoft Flight Simulator
  • Navigate to the DCE folder. Depending on your version this folder is nested by default inside the following folders:
MICROSOFT STORE VERSION
C:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState

STEAM VERSION 
C:\Users\YourUsername\AppData\Roaming\Microsoft Flight Simulator

RETAIL DISC VERSION
C:\Users\YourUsername\AppData\Local\MSFSPackages
  • Delete the DCE folder. 
  • Launch Microsoft Flight Simulator. The folder will recreate, and force the registration.

 

TEST  FOR CONFLICTS

  • Close Microsoft Flight Simulator
  • Navigate to your installation folder
  • Rename the 'Community' folder into 'TestCommunity'
  • Launch Microsoft Flight Simulator
  • If the aircraft reappeared in the hangar, change 'TestCommunity' back to 'Community' 
  • Move your mods to a temporary folder
  • Replace your mods into the 'Community' folder one by one until you find the package responsible for the issue.

 

REINSTALL THE PACKAGE MANUALLY

  • Navigate to the 'Official' folder 
  • Locate and delete the package (for example 'indiafoxtecho-t45c')
  • Launch Microsoft Flight Simulator
  • Open the Content Manager
  • Download the package again.

 

CHECK YOUR ACCOUNT AND SYSTEM SETTINGS

Mismatched Microsoft accounts, incorrect time setting or missing updates can prevent you from authenticating your DLCs. Go through each step from this guide: Read first: Windows 10|11 troubleshooting

Was this article helpful?
2 out of 15 found this helpful

Comments