Microsoft Flight Simulator FAQ

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Redirected to the Microsoft Store page for Gaming Services [or] Error 0x80073D26 [or] Error 0x00000001 when you try to install, update, or launch MSFS

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If you experience the following:

  • You are redirected to the Microsoft Store page for Gaming Services when trying to install or launch Microsoft Flight Simulator
  • You see the following error code and message when you try to install or update Gaming Services
0x80073D26

Something Unexpected Happened

Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.
  • You see error code 0x00000001 in the Xbox app when you try to install or update MSFS.
 
This means that there was an issue with a recent Windows 10 update. To fix this problem, please do the following:
 
RESET THE MICROSOFT STORE APP
  • On your keyboard, press the “Win Logo” + “R” keys
  • Type: WSReset.exe and press “Enter”
  • A black window will pop up
  • Wait until the pop up disappears and the Store comes up
  • Reboot your computer

If the problem persists after that, delete the Gaming Services registry keys and reinstall the Gaming Services app via Powershell.

 
UNINSTALL AND REINSTALL GAMING SERVICES VIA POWERSHELL
  1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
  2. In the Administrator: Windows PowerShell screen, type the following command and press Enter:
    Get-AppxPackage gaming.services -allusers | remove-appxpackage -allusers
  3. In the same window, type the following commands and press Enter:
    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse
  4. Restart your device.
  5. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
  6. In the Administrator: Windows PowerShell screen, type the following command and press Enter:
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  7. Install the app on that page, and then select Yes when you receive the User Account Control (UAC) prompt.
  8. Reboot the computer
  9. Try to install or launch the game again.

 

 

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