Microsoft Flight Simulator FAQ

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Steam - How to send a proof of purchase

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The Microsoft Flight Simulator Support Team might need you to send a proof of purchase that shows the Username and Steam ID used to purchase the game and marketplace purchases but also the Transaction ID.

 

HOW TO TAKE A SCREENSHOT OF THE STEAM ID & USERNAME

  • Open your Steam client
  • Click on the username in the top right-hand corner of the screen
  • Click on Account details
  • Take a screenshot showing the Username and Steam ID. If the Steam ID doesn't appear, visit Steam - Find your Steam ID before contacting supportProof_of_purchase_Steam_ID.jpg

 

HOW TO TAKE A SCREENSHOT OF THE TRANSACTION ID

  • Click "View purchase history"
  • Take a screenshot of the purchase history pageProof_of_purchase_Steam_Transaction.jpg
  • To add the Transaction ID and date & time of purchase, select the relevant purchase in your list of purchases
  • Take a screenshot of the Steam Wallet ReceiptProof_of_purchase_Steam_Transaction_ID.jpg
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