Submit a request

Select the installation platform in the drop-down menu.

[PC] Settings > System > About > Windows specifications | [Xbox] Press the Xbox button to open the guide> Profile & system > Settings > System > Console info

[PC] Settings > System > About > Windows specifications > OS Build | [Xbox] Press the Xbox button to open the guide> Profile & system > Settings > System > Console info

[In-game] Your gamertag appears in the top right corner of your screen [Xbox.com] Log into xbox.com with your Microsoft account credentials > Xbox profile

[IN-GAME] Windowed mode > Top left corner of the screen | Full screen > Click Alt + Enter to switch to window mode [PC] Settings > Apps > Microsoft Flight Simulator > Advanced Options > Specifications

Select one or more tags to categorize your bug report. REMINDER: Bug reports are not to report technical or account issues that prevent you from installing, downloading or playing the sim.

If you were using dev mode when the issue happened, select Yes. If dev mode wasn't activated or if you don't know what dev mode is, select No.

Please list any peripherals plugged into the system (example: Keyboard + Mouse, Xbox Game controller, HOTAS, etc...)

Which aircraft were you using when the issue happened?

Select your choice in the drop-down menu. By default, you'll find the community folder at the following location: (Microsoft Store version) "C:\Users\YourUsername\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Community" OR (Steam version) "C:\Users\YourUsername\AppData\Roaming\Microsoft Flight Simulator\Packages\Community"

If you responded "Yes" to the previous question, list the community content here (Examples: "FlybyWire A32NX for Airbus A320", "Megapack liveries" etc... )

Tell us what went wrong, we'll be happy to help or investigate further. When reporting a bug, please include the following information: What did you expect to happen? What actually happened?

How often does the issue occur? Select your choice in the drop-down menu.

Please list all the steps that may help our QA team reproduce the issue.

Add file or drop files here