Submit a request

You must sign up to submit your request. After clicking submit, check your emails to activate your support account. If your issue is not listed in the knowledge base or hasn't been reported in the forums, use the drop-down menu to select the most appropriate contact form. Fill out the form with as much information as possible as this allows us the best chance of resolving or tracking your issue.

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Gamertag

[In-game] Your gamertag appears in the top right corner of your screen [Xbox.com] Log into xbox.com with your Microsoft account credentials > Xbox profile

Select a category

Open the drop-down menu to select the category that best matches your feature request. WARNING: DO NOT POST BUGS

Subject

Description

Tell us what went wrong, we'll be happy to help or investigate further. When reporting a bug, please include the following information: What did you expect to happen? What actually happened?

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Microsoft Flight Simulator FAQ