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Microsoft Flight Simulator FAQ
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Microsoft Flight Simulator Support
Submit a request
Submit a request
You must sign up to submit your request. After clicking submit, check your emails to activate your support account. If your issue is not listed in the knowledge base or hasn't been reported in the forums, use the drop-down menu to select the most appropriate contact form. Fill out the form with as much information as possible as this allows us the best chance of resolving or tracking your issue.
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I can't download or install the sim (issues with my account, package installation and decompression issues, slow download speed, etc...)
I need technical support (loading issues, Crashing issues, Performance issues, etc...)
Purchase issues (I haven't received my Marketplace Purchase, the Buy & Download button is grayed out, I've been charged twice, etc...)
I want to report a bug/a small glitch that DOESN'T prevent me from playing
I need assistance with something else (Unlink Steam account, forum appeal, general question, etc...)