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Microsoft Flight Simulator FAQ

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  1. Microsoft Flight Simulator Support
  2. Microsoft Flight Simulator
  3. Purchase

Purchase

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  • Family sharing
  • What is the message "Another transaction is still pending. Please wait a few moments, or contact support if the issue persists"?
  • All versions - Refund & Cancellations
  • All versions - Buy & Download button is grayed out
  • All versions - My account was charged but I haven't received my marketplace purchase
  • All versions - I've been charged twice for the same Marketplace purchase
  • Microsoft Store - Missing Deluxe or Premium Deluxe / DLC content
  • Microsoft Store - Error message "Purchase failed"
  • Microsoft Store - How to send a proof of purchase
  • Steam - Missing Deluxe or Premium Deluxe / DLC content
  • Steam - How to send a proof of purchase
  • Steam - Error messages "Purchase pending" and "Purchase failed"
  • How your PC gaming account relates to your Microsoft Store account
  • Steam - Find your Steam ID before contacting support
  • Steam - I played with Game Pass/the Microsoft Store version and moved on to Steam, where is my additional content?
  • Xbox Series X|S - How to send a proof of purchase
  • Xbox Series X|S - Error message "Purchase pending"
  • Xbox Series X|S - Error message "Purchase failed"

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