Support
Updated :
General
Q: When is the release date for MSFS 2024 on PlayStation 5?
A: Early Access begins on December 3, 2025 for players who pre-order the Deluxe, Premium Deluxe, or Aviator Editions. The general release for all players is on December 8, 2025.
Q: What exact time will MSFS 2024 be available to play in my region?
A: Check this table or image to find out the exact time you'll be able to access the sim in your region.
| City | Early Access | Launch |
|---|---|---|
| Auckland | Dec. 3, 8 AM NZDT | Dec. 8, 8 AM NZDT |
| Sydney | Dec. 3, 8 AM AEDT | Dec. 8, 8 AM AEDT |
| Tokyo | Dec. 3, 8 AM JST | Dec. 8, 8 AM JST |
| Seoul | Dec. 3, 8 AM KST | Dec. 8, 8 AM KST |
| Mumbai | Dec. 3, 8 AM IST | Dec. 8, 8 AM IST |
| Dubai | Dec. 3, 8 AM GST | Dec. 8, 8 AM GST |
| Cape Town | Dec. 3, 8 AM SAST | Dec. 8, 8 AM SAST |
| Paris | Dec. 3, 8 AM CET | Dec. 8, 8 AM CET |
| Berlin | Dec. 3, 8 AM CET | Dec. 8, 8 AM CET |
| London | Dec. 3, 8 AM GMT | Dec. 8, 8 AM GMT |
| São Paulo | Dec. 3, 8 AM BRT | Dec. 8, 8 AM BRT |
| New York | Dec. 3, 8 AM EST | Dec. 8, 8 AM EST |
| Mexico City | Dec. 3, 8 AM CST | Dec. 8, 8 AM CST |
| Seattle | Dec. 3, 5 AM PST | Dec. 8, 5 AM PST |
| Honolulu | Dec. 3, 4 AM HST | Dec. 8, 4 AM HST |
Q: What editions of MSFS 2024 will be available on the PlayStation Store?
A: The following editions are available to pre-order now:
- Standard Edition: 70 aircraft, 150 bespoke airports; 30 new MSFS 2024 aircraft, 40 upgraded MSFS 2020 aircraft, 150 upgraded airports.
- Deluxe Edition: 80 aircraft, 155 bespoke airports; 35 new MSFS 2024 aircraft, 45 upgraded MSFS 2020 aircraft, 155 upgraded airports.
- Premium Deluxe Edition: 95 aircraft, 160 bespoke airports; 45 new MSFS 2024 aircraft, 50 upgraded MSFS 2020 aircraft, 160 upgraded airports.
-
Aviator Edition: 125 aircraft, 160 bespoke airports, 45 new MSFS 2024 aircraft, 50 upgraded MSFS 2020 aircraft, 30 MSFS 2020 payware aircraft, 160 upgraded airports.
Q: What is the pricing of MSFS 2024 editions on the PlayStation Store?
A: Pricing is consistent with the MSFS 2024 releases across platforms:
- Standard Edition: USD $69.99
- Deluxe Edition: USD $99.99
- Premium Deluxe Edition: USD $129.99
-
Aviator Edition: USD $199.99
Q: Where can I get support for MSFS 2024 on PS5 or PS5 Pro?
| Topic | Where to Go |
|---|---|
| PlayStation console issues | PlayStation Support |
| Account login issues | PlayStation Support |
| Refunds for MSFS 2024 | PlayStation Support (refunds handled by Sony) |
| Account billing (Marketplace purchases) | MSFS Support |
| Installation issues | PlayStation Support |
| In-sim loading issues | MSFS Support |
| Gameplay troubleshooting | MSFS Forums / MSFS Support |
| Bug reporting | MSFS Forums (Bug Reporting section) |
Q: What are the benefits of pre-ordering MSFS 2024 on the PlayStation Store?
A: All pre-orders receive the Northrop T-38A Talon aircraft for PlayStation 5 (*available at launch). Pre-orders of the Deluxe, Premium Deluxe, and Aviator Editions also grant Early Access starting December 3.
Q: Will there be a disc version of MSFS 2024 for PlayStation 5?
A: Yes. A physical disc version of the Standard Edition will be available at select retailers. However, please note that the disc will not support standalone gameplay – an internet connection and digital installation will still be required to play.
Q: What is the refund policy for PS5 players?
A: You can read about PlayStations Refund Policy here: https://www.playstation.com/en-us/support/store/ps-store-refund-request/
Account and Multiplayer
Q: Will I need a Microsoft account and Gamertag to play MSFS 2024 on PlayStation?
A: No. A Microsoft account or Gamertag is not required to play on PlayStation 5.
Q: Does MSFS 2024 require a PlaystationPlus membership to access the simulator’s online features?
A: PlaystationPlus membership is only required to access multiplayer features.
Q: Will Microsoft Flight Simulator 2024 have cross-play between PS5 and other platforms (Xbox, PC)?
A: No, these versions are separate and will not have shared multiplayer servers.
Q: Will leaderboards such as Challenge League, Red Bull Air Races, etc. be shared across platforms?
A. No, leaderboards will be seperate.
Marketplace and Tools
Q: Will the in-sim Marketplace be available on Playstation, and if so, what content will be ready for launch?
A: Yes, the in-sim Marketplace will be available. At launch, there will be a curated selection of Microsoft-produced aircraft as well as the most recent World and City updates, in addition to SimVerse Coin packs and content packs for upgrading the sim to higher-tier editions.
Q: Will the Marketplace addons that I own on Xbox/PC be ported over to the PS5 version?
A: No, since a Microsoft account is not required to play, these versions are completely separate.
Q: Can I use the Online Flight Planner tool to create flight plans for PlayStation?
A: Yes, the Online Flight Planner is fully functional with PSN accounts.
Peripherals
Q: How does MSFS 2024 leverage the features of the DualSense and DualSense Edge controllers?
A: MSFS 2024 will support both controllers. More details will be shared soon.
Q: What peripherals outside of PlayStation controllers will be compatible?
A: We can confirm at launch that the Thrustmaster T.Flight Hotas 4 will be fully supported.
Q: Does MSFS 2024 support PlayStation VR2?
A: Support for PS VR2 is currently in development and planned for release in 2026.
Q: Can I play MSFS 2024 on the PlayStation Portal?
A: Yes, you can play MSFS 20204 on the PlayStation Portal.
Comments