Microsoft Flight Simulator FAQ

Release notes & Known issues

• RELEASE NOTES & KNOW ISSUES - SIM UPDATE 3
• Loading issues
• How to delete a cloud save to fix some loading or crashing issues (Crashing on the identity screen, spawning inside buildings,...)

General and Announcements

• Microsoft Flight Simulator 2024 FAQ
• Microsoft Flight Simulator 2024 PlayStation 5 FAQ
• How to Export and Import your controller profiles
• Now available: Microsoft Flight Simulator 2024 In-Sim Marketplace
• Flight Control Replay - Quick User Guide
• How to adjust static aircrafts at airports and other traffic

See all 10 articles

PC Windows 10|11 Troubleshooting & Support

• Update Nvidia Drivers
• Crashing with exception code 0xc0000005 when using Intel 13th and 14th gen CPUs
• How to restore Microsoft Flight Simulator 2024 to its vanilla state to troubleshoot issues
• License not recognized / Authentication issues
• 3rd party add-ons and Community folder
• General troubleshooting with crashes

Steam Troubleshooting & Support

• I linked the wrong account and didn't receive my carry over content

Install, Performance & Graphics

• How to install Microsoft Flight Simulator 2024 on PlayStation 5
• How to clean install the simulator on PC
• Default location and how to delete the Rolling Cache and the Manual Cache

Online services, Multiplayer & Activities

• Career mode FAQ

Purchase issues

• I haven't received my MSFS 2024 purchase
• Error message: "Something went wrong with [item’s name] purchase. You have not been debited, try this purchase again later."

My Library & Marketplace Troubleshooting & Support

• How to enable/disable and download content in the simulator