Microsoft Flight Simulator FAQ

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Microsoft Store - How to redeem your Microsoft Flight Simulator code?

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NOTE: The instructions in this article only apply to the FIRST use. Once you have redeemed the code, the game will automatically be added to your Microsoft Store/Xbox library.

 

HOW TO REDEEM A CODE IN THE MICROSOFT STORE APP

  1. Open the Microsoft Store app

  2. Click on the profile icon in the top right corner. 

    • Double-check that you are logged in with the Microsoft account you want to associate to Microsoft Flight Simulator. 
  3. Select Redeem code or gift cards 

  4. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

 

HOW TO REDEEM A CODE IN YOUR WEB BROWSER

  1. In a browser, go to Redeem code
  2. Enter the 25-character prepaid code, and then select Redeem.

 

HOW CAN I TELL IF MY CODE WAS REDEEMED

To see if your card or code was redeemed, check your order history. On the Order history page, look for the date that you redeemed the code, and you’ll see the order number and how the code was used. If you see Redeemed code under Payment method, the code was successfully redeemed.

 

TROUBLESHOOTING 

If you’re having trouble redeeming a gift card or code, go to troubleshooting

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