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Microsoft Flight Simulator FAQ

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  1. Microsoft Flight Simulator Support
  2. Microsoft Flight Simulator
  3. Troubleshooting & Support - Windows 10 PC

Troubleshooting & Support - Windows 10 PC

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  • KNOWN ISSUES (Last modified: Dec. 23, 2020)
  • [Read First] How to contact support?
  • Download & Installation issues: Windows Store troubleshooting
  • Slow download speed
  • Troubleshooting connectivity issues with Microsoft Flight Simulator
  • My additional content vanished and online services are not available anymore
  • Why am I redownloading all the packages after each update?
  • Xbox App /Game Pass - Troubleshoot game installations on a Windows 10 device
  • Microsoft Store error message "(this content) does not work on this device"
  • The Marketplace and/or Online services are grayed out
  • How to improve the performance
  • Download stuck on packages / Install loop
  • Access to the content servers is currently unavailable error message
  • Windows 10 error codes that start with 0x800 & misc Windows 10 error codes
  • Error message "Package failed" when trying to download and install packages
  • How to troubleshoot loading issues
  • How to troubleshoot crashes & CTDs
  • Stuck on "Check for updates" screen
  • Peripheral Troubleshooting on Steam
  • Loading issues (stuck on loading screen, long loading times, stuck on black screen, etc...)
  • Stuck on "Press a key to continue"
  • Error message "Please insert disc"
  • Installation issues with Game Pass

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