Troubleshooting & Support - Windows 10 PC
- KNOWN ISSUES (Last update: September 23, 2022)
- How to restore the sim to its vanilla state
- Microsoft Store - Download & Installation issues - Checklist
- All versions - Loading issues - Checklist
- All versions - Crashing/CTDs issues Checklist
- All versions - Stuck or crashing when clicking "Fly" or loading an airport
- All versions - How to delete your cloud save
- Basic Windows 10|11 troubleshooting
- Microsoft Store - Uninstall and reinstall the Xbox app
- Microsoft Store - Download and Installation issues - Basic Troubleshooting
- Microsoft Store - Download and Installation issues - Advanced Troubleshooting
- Microsoft Store - Cannot install or update Gaming Services
- Microsoft Store - Error 0x80073D26
- Microsoft Store - Windows 10 error codes that start with 0x800 & misc Windows 10 error codes
- PC versions - Safe Mode FAQ
- All versions - Stuck on "Checking for Updates"
- All versions - Long loading screens
- All versions - Sim freezes or crashes before loading fully
- All versions - Stuck on a black loading screen
- All versions - Xbox Live Sign-In issues
- All versions - Crashing/CTDs issues - Basic Troubleshooting
- All versions - Crashing/CTDs issues - Advanced Troubleshooting
- All versions - The Marketplace tile and/or Online services are grayed out
- All versions - Slow download speed
- All versions - Why am I redownloading all the packages after each update?
- All versions - My additional content vanished and online services are not available anymore
- All versions - How to improve the performance
- All versions - Packages installation & decompressing issues - Basic troubleshooting
- All versions - Packages installation and decompressing issues - The download is stuck on small files/packages
- All versions - Packages installation and decompressing issues - The download seems stuck on "big files"