Troubleshooting & Support - Windows 10 PC
- [READ FIRST] How to contact support?
- KNOWN ISSUES (Last update: June 15, 2021)
- Download & Installation issues: Windows Store troubleshooting
- Slow download speed
- Redirected to the Microsoft Store page for Gaming Services [or] Error 0x80073D26 or 0x00000001 occurs when you try to install, update, or launch MSFS
- The Marketplace and/or Online services are grayed out
- Loading issues (stuck on loading screen, long loading times, stuck on black screen, etc...)
- Xbox Live/Signing issues
- Crashing/CTDs issues
- How to troubleshoot missing aircraft from the hangar/broken aircraft (Microsoft Version)
- How to troubleshoot missing aircraft from the hangar/broken aircraft (Steam Version)
- Error message "Your Game License cannot be authenticated".
- Troubleshooting connectivity issues with Microsoft Flight Simulator
- My additional content vanished and online services are not available anymore
- Why am I redownloading all the packages after each update?
- Access to the content servers is currently unavailable error message (Steam Version)
- Access to the content servers is currently unavailable error message (Microsoft Store version)
- Xbox App /Game Pass - Troubleshoot game installations on a Windows 10 device
- Microsoft Store error message "(this content) does not work on this device"
- How to improve the performance
- Download stuck on packages / Install loop & Decompressing issues
- Windows 10 error codes that start with 0x800 & misc Windows 10 error codes
- Error message "Package failed" when trying to download and install packages
- Peripheral Troubleshooting on Steam
- Error message "Please insert the Microsoft Flight Simulator Game Disc."
- Installation issues with Game Pass