Troubleshooting & Support - Windows 10 PC
- KNOWN ISSUES (Last modified: Dec. 23, 2020)
- [Read First] How to contact support?
- Download & Installation issues: Windows Store troubleshooting
- Slow download speed
- Troubleshooting connectivity issues with Microsoft Flight Simulator
- My additional content vanished and online services are not available anymore
- Why am I redownloading all the packages after each update?
- Xbox App /Game Pass - Troubleshoot game installations on a Windows 10 device
- Microsoft Store error message "(this content) does not work on this device"
- The Marketplace and/or Online services are grayed out
- How to improve the performance
- Download stuck on packages / Install loop
- Access to the content servers is currently unavailable error message
- Windows 10 error codes that start with 0x800 & misc Windows 10 error codes
- Error message "Package failed" when trying to download and install packages
- How to troubleshoot loading issues
- How to troubleshoot crashes & CTDs
- Stuck on "Check for updates" screen
- Peripheral Troubleshooting on Steam
- Loading issues (stuck on loading screen, long loading times, stuck on black screen, etc...)
- Stuck on "Press a key to continue"
- Error message "Please insert disc"
- Installation issues with Game Pass