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Microsoft Flight Simulator FAQ

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  1. Microsoft Flight Simulator Support
  2. Microsoft Flight Simulator
  3. Purchase issues

Purchase issues

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  • How to make a purchase
  • How to get rid of the error messages "Purchase pending" and "Purchase failed" on a Windows 10|11 device
  • Purchase issues: I've been charged twice for the same Marketplace purchase
  • Purchase issues: My account was charged but I haven't received my marketplace purchase
  • Purchase issues: The Buy & Download button is grayed out
  • Purchase issues: No payment window
  • Purchase issues: The payment window appears too briefly
  • Purchase issues: The payment window is blank
  • How to request a refund

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